Your receipt is required for any return or exchange to be considered within 14 days from receipt date.
Items that have been worn, washed, stained, snagged or have an odor will not be accepted unless defective by manufacturer’s standards. With your purchase, we agree that you are satisfi ed with the product and that it fits properly.
We reserve the right to refuse any item that is not in brand new, unworn condition, with the original tags and packaging.
Panties, Thongs, Teddies, Shapewear, Wardrobe Solutions, Strapless Bras
All sales are final for all items with a crotch, for everyone’s safety.
Every-day and Fashion Bras
No refunds. Only bras that are brand new, unworn and with the tags may be considered for full price exchange or store credit within 30 days of purchase.
Adjusting to your new, properly fitting bra may take up to 2 weeks. If for any reason you are not satisfied with a bra that you have worn, we will gladly take a look at the fit to find a solution and give you store credit for 50% of the bra’s retail price within 30 days of purchase.
Sleepwear, Lingerie and Robes
Only items that are brand new, unworn and with tags attached may be returned within 14 days of purchase. Items that include panties must still be attached.
Gifted items without a receipt can be exchanged for store credit only.
We understand you may need to test foundations for your dress fitting, we will gladly exchange bridal Basques that don’t fit with your dress for store credit as long as it is in perfect, saleable condition within 30 days of purchase.
Special Events and Parties
We hope you had fun and enjoyed our hospitality! Due to the event expense, giveaways, and discounts unique to special events, all sales are final.